E-Commerce Marketplace Manager
Monterrey, Nuevo Leon, Mexico
Full Time
Manager/Supervisor
E-Commerce Marketplace Manager
Summary:
We are seeking a dynamic E-Commerce Marketplace Manager to lead our online marketplace operations. This role involves strategic oversight and hands-on management of site functionality, inventory, online marketing, and product merchandising. The ideal candidate will work collaboratively with cross-functional teams to drive marketplace initiatives that exceed customer expectations and achieve revenue targets.
Duties and Responsibilities:
Life at HKG and Ariva:
We have been in business for over 30 years with a proven track record of stability and continued growth. We bring our best assets (our employees) together to create exceptional products and services, and afford you a wonderful work-life balance!
Here are the great benefits we offer:
Job Type: Full-time
Summary:
We are seeking a dynamic E-Commerce Marketplace Manager to lead our online marketplace operations. This role involves strategic oversight and hands-on management of site functionality, inventory, online marketing, and product merchandising. The ideal candidate will work collaboratively with cross-functional teams to drive marketplace initiatives that exceed customer expectations and achieve revenue targets.
Duties and Responsibilities:
- Strategic Operations Management: Develop and implement marketplace strategies, manage forecasts, manage inventory and analyze performance metrics to achieve both short-term and long-term objectives.
- Site Operations Oversight: Conduct daily maintenance tasks, including updating listings, inventory management, managing promotions, and ensuring optimal site performance across various platforms such as Amazon.
- Merchandising Excellence: Craft and execute a merchandising strategy that aligns with company standards and adapts to business needs, ensuring a fresh and engaging product presentation. Look for opportunities to expand the assortment with products that offer differentiation versus the competitive set.
- Marketing and Promotions: Plan and execute marketplace promotions, manage digital marketing strategies, and optimize SEO to drive growth and enhance visibility.
- Inventory and Buying Strategy: Oversee inventory plans to match sales forecasts, identify new marketplace channels for expansion, and manage replenishment processes.
- Customer Relationship Management: Enhance customer relationships through effective marketplace engagement and review customer service reports to improve process efficiency.
- Experience: 3-5+ years in E-commerce management, preferably with exposure to Amazon, eBay, Target+, Google Shopping, Walmart, and other marketplaces.
- Skills: Proficient in E-commerce marketing, digital sales strategies, web technologies, analytics, and content management systems.
- Attributes: Entrepreneurial mindset, strong project management, and analytical skills, with the ability to work both independently and as part of a team.
- Education: Bachelor’s degree in a relevant field.
- Preferred: Experience in Home Electronics and accessories within an E-commerce marketplace setting.
Life at HKG and Ariva:
We have been in business for over 30 years with a proven track record of stability and continued growth. We bring our best assets (our employees) together to create exceptional products and services, and afford you a wonderful work-life balance!
Here are the great benefits we offer:
- Medical insurance
- Dental insurance
- Vision Insurance
- Company Paid Life Insurance
- Company Paid Long-Term Disability Insurance
- Voluntary Term Life and Accident Insurance
- Short-term Disability
- Health Savings Account (HSA)
- 401k with a company match
- Paid time off
- Paid Holidays
- Employee Assistance Program (EAP)
Job Type: Full-time
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